Our online ordering service is currently available for delivery in the United Kingdom of Great Britain and Northern Ireland, and the Channel Islands and the Isle of Man as well as all other countries. All orders received by 12.00 p.m. on any normal working day (Monday to Friday, excluding Saturdays, Sundays and public holidays) can be despatched within 24 hours of your placing the order. Please note that if you wish to have your goods delivered on Saturday, you must place your order on the Friday before 12.00 p.m. Otherwise orders placed after 12.00 p.m. on Friday will be processed on the following Monday and therefore delivered on Tuesday. All orders are delivered in between the times of 8.00 a.m. to 6.00 p.m. The shipping charges and specific delivery times to your delivery destination are stated in the Select Your Package page on our website. All orders require a signature on delivery, which will usually occur between 8.00 a.m. to 6.00 p.m., Monday to Friday in the UK mainland only. Please ensure that someone is available to accept delivery during these hours. Should our courier be unable to deliver, a card will be left to inform the recipient how they can collect their parcel or arrange a re-delivery. It will then become the recipient's responsibility to contact our courier to arrange a suitable re-delivery date. If no contact is made re-delivery may be attempted without further contact with the recipient. We accept no liability for any loss or damage by reason of a delivery failure owing to the recipient not being available, or if the goods perish and become inedible as a result of non-delivery. We can only deliver to the address you provide and enter when placing your order and cannot accept any liability for late or failed delivery if the stated address is incorrect. The delivery address must be a physical address and not a post box number to which no delivery will be made. Any deliveries to a business address shall be deemed to be completed if left at the reception area and a representative of that business signs a receipt.
We now use DPD service for all international deliveries. As International delivery charges vary from destination, A exact price can be obtained, by logging on with your username and password, selecting your desired country and the products you wish to order into your shopping cart.
This is a special by-air courier service to most parts of the world. To find out the delivery times for your country, please visit http://www.dpd.co.uk/content/product-services/international/index.jsp